CDC Shipping Policy

We make it simple—FREE shipping on all orders! 🚚

At Custom Desk Creations, we stand apart from other furniture stores by offering FREE shipping on every order! No hidden fees, no complicated shipping options—just seamless delivery straight to your door.

Unlike other stores that charge extra for shipping or require you to figure out freight delivery, we take care of everything for you. Our heavy-duty and unique items are shipped hassle-free, with no additional shipping costs.

If your package arrives damaged, see our Shipping Protection below for details on how we can help—also available on our Refund Policy.

Order Processing

Please allow 24-72 hours to process your order.
Expect an email within this timeframe notifying you that your order is on the way!
Some orders placed on Fridays may take until Monday to be processed.

Shipping Coverage & Delivery Time

We only ship within the United States via ground transportation.
We do not ship to Alaska, Hawaii, or U.S. territories.
We do not offer international shipping at this time.
Our estimated delivery time is 2-7 business days, depending on location and carrier availability.
The wide variety in delivery time is due to our expansive shipping network, ensuring we handle all the logistics so you don’t have to.
If your package arrives damaged, refer to our Shipping Protection below for an easy resolution.

Shipping Providers & Tracking Your Order

We utilize UPS, USPS, FedEx, and Amazon Fulfillment for shipping.
Since we ship nationwide, different carriers have varying delivery windows based on your location.
Once your order is processed, you will receive an email with a tracking number.

Order Tracking

We make tracking your order easy! You can track your package using our Order Tracking page with one of two options:

Enter your order number and the email used during checkout.
Use the tracking number provided in your email notification.

Alternatively, you can track your shipment directly on the respective carrier’s website:

Flat Rate Shipping

We offer one shipping option: FREE.
No hidden fees, no extra costs—just FREE shipping on every order!

Protect Your Order with Shipping Protection – Only $5! 🚚✨

We know how frustrating it can be when a package arrives damaged, lost, or mishandled during shipment. While we accept returns for damaged items, dealing with carriers and warehouses can be a hassle—and we don’t want that for you.

That’s why we offer Shipping Protection for just $5 at checkout! With this, you don’t have to fight with carriers or file lengthy claims. If your package arrives damaged, we’ll handle everything for you—no back-and-forth emails, no long wait times, no stress.

Why You Need It:

✔️ Skip the hassle—Carriers can be slow and difficult to deal with. We handle it all for you.
✔️ Guaranteed coverage—If your package arrives damaged or is lost, we make it right.
✔️ Fast replacements—No waiting for carrier investigations; we’ll process your claim quickly.
✔️ Peace of mind for just $5—A small investment for a big safety net.

How It Works:

1️⃣ Add Shipping Protection ($5) at checkout.
2️⃣ If your package arrives damaged, just send us:

Photo proof of the damage (video helps too!).
A clear photo of the shipping label, showing your name and delivery address.
3️⃣ Email everything to Customdeskcreation@gmail.com, and we’ll take care of the rest—fast.

🚨 Without Shipping Protection, you may have to file a claim directly with the carrier, and based on past customer experiences, this can take weeks and lead to frustration. Protect yourself now and let us handle the headaches.

To start a damage claim, refer to our Refund Policy.

✅ Add Shipping Protection for just $5 at checkout and enjoy worry-free delivery!

Refund Policy

We accept refunds under certain circumstances. Please refer to our Refund Policy for full details.

For any further questions or assistance, feel free to contact us at Customdeskcreation@gmail.com.